French & English- Physical Security Support Centre Operator

Allied Universal is seeking Security Professional in Toronto.

Title- Physical Security Support Centre - Bilingual Operator - French & English language command 

Location- Downtown, Toronto

In office– no remote work, 24/7 environment with rotating shifts between days, afternoons, nights and weekends

Pay Rate- $30.00/hr. to start with incremental increases based on tenure, performance and completion of courses

Main Responsibilities

Previous experience in physical security is not needed to apply to this position. We’re looking for a diverse group of people to join the team as Physical Security Support Centre Operators. The team is stronger when we have people with a wide range of skills and experiences. Do you have experience in a call centre, composing communications, or enjoy working with a team? Then you should consider applying.

The Physical Security Support Centre (PSSC) is the 24/7 intake and triage for physical security occurrences at CIBC. The ideal candidate should have an eye for detail, be self-motivated, and be an effective communicator who is capable of working in a fast-paced team environment.

Job Duties and Responsibilities:

• Building and maintaining strong relationships with internal team members, adjacent teams, and external partners
• Strong leader who owns their work and has an eye for continuous improvement
• Working in a 24/7 environment with rotating shifts in office (no remote work)
• Remote monitoring and triage of physical security occurrences, including vandalism, vagrancy, and intrusion alarms
• Being adaptable in the face of changing business needs

The Ideal Candidate will demonstrate the following skills and characteristics:

• Strong computer, communication and customer service skills
• Excellent verbal French & English skills
• Attention to detail and ability to think critically
• Focused on continuously improving both the program, the team members you work with and yourself
• Strong time-management, and the ability to prioritize and manage their own work to ensure quality and efficiency
• Participate fully as a member of the team and contributing to a positive work environment

Benefits:

Opportunities for career growth and advancement.

Comprehensive health and dental benefits

Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.