Security Account Manager

Allied Universal is seeking an experienced Security Account Manager to oversee security operations for a high-profile client account.

This is a key leadership role for a professional, organized, and results-driven security leader responsible for managing daily operations, leading security teams, maintaining strong client relationships, and ensuring exceptional service and safety standards.

Key Qualifications

• 3+ years of security management or operations experience.
• Proven experience leading and managing security teams, including Supervisors and Security Officers.
• Strong knowledge of security operations, incident management, investigations, and performance management.
• Excellent leadership, communication, problem-solving, and client relationship skills.
• Experience with scheduling, staffing, reporting, and operational oversight.
• Strong understanding of emergency response, access control, and security procedures.
• Flexible to provide after-hours operational support when required.
• Valid Security Worker Licence required, where applicable.
• Valid driver's licence and reliable transportation may be required.
  
  

Location: Longueuil, QC
Pay Rate: $ 34.66/hour
Schedule: Monday to Friday | 7h30-15h30

Key Responsibilities

• Oversee daily security operations and ensure contractual requirements are met.
• Lead, coach, and develop Security Supervisors and Officers.
• Maintain strong relationships with clients, site management, and key stakeholders.
• Act as the primary contact for operational concerns and client requests.
• Manage incidents, investigations, emergencies, and performance concerns.
• Conduct site inspections and performance reviews.
• Monitor staffing, scheduling, attendance, overtime, and operational coverage.
• Ensure compliance with company policies, site procedures, and applicable regulations.
• Review reports and implement corrective actions and operational improvements.
• Work closely with Operations, HR, Recruitment, and Scheduling to support the account.
• Ensure required training, licensing, and certifications are maintained.

What Success Looks Like

We are looking for a proactive, accountable, and people-focused leader who takes ownership and consistently delivers high-quality security services and client satisfaction.

The ideal candidate is professional, approachable, highly organized, and operationally strong, with the ability to balance client expectations, team performance, staffing, and daily security operations.